Privacy Policy

At Fleet Fueling Solutions, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services, whether through our website, mobile app, or other channels. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information in order to provide you with our services and to improve your experience. The information we collect may include:

a. Personal Information

Contact Details: Name, email address, phone number, mailing address
Payment Information: Credit card details, billing address, and other payment-related information
Account Information: Username, password, and preferences for your account

b. Usage Data

Device Information: Information about the device you use to access our services, including operating system, device type, browser type, and IP address
Activity Information: Information about how you interact with our website or app, including pages viewed, features used, and time spent on our site

c. Location Data

Geolocation: If you use location-based services, we may collect your GPS-based location to provide relevant fuel stations, route planning, or other location-specific services.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

Providing Services: To process transactions, manage accounts, and deliver fleet fueling services.
Communication: To send order confirmations, account updates, and customer service communications.
Improving Services: To analyze usage patterns and enhance the features and functionality of our services.
Marketing and Promotions: To send promotional offers, special discounts, or new service announcements, which you can opt-out of at any time.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who help us run our business, such as payment processors, cloud hosting providers, and customer service platforms. These vendors are obligated to protect your data and use it only for the purposes we specify.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such changes and explain your options.

4. How We Protect Your Information

We take the security of your personal data seriously and use industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption: We use encryption to protect sensitive payment information during transmission.
Secure Servers: Our website and app are hosted on secure servers with appropriate security protocols in place.
Access Controls: We limit access to your personal data to authorized employees and third-party service providers who need it to perform their duties.

However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have certain rights and choices regarding your personal information:

Access and Update: You can access, update, or correct your personal information through your account settings or by contacting us directly.
Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in emails or by contacting us directly.
Data Deletion: You may request the deletion of your personal data, subject to applicable laws and contractual obligations.
Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, personalize content, and analyze usage. Cookies are small text files placed on your device when you visit our website or use our services.

You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use some features of our website and services.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we update the policy, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.